These terms govern your use of www.nsotechnologies.com and any project you engage NSO Technologiesfor. By using the site or hiring us for a project, you're agreeing to the terms below. Where a signed proposal or contract exists for a specific project, that document takes precedence over anything general stated here.
1. Our services
We provide website development, custom software, mobile app development, and related digital services as described on our Services page. The exact scope, deliverables, and timeline for any project are defined in a written quote or proposal agreed with the client before work begins.
2. Quotes and payment
- Quotes are based on the scope discussed at the time. Work that falls outside that scope is treated as a change request and may affect the price and timeline.
- Unless otherwise agreed in writing, projects are billed in milestones (for example: deposit, midpoint, delivery) rather than entirely upfront or entirely on completion.
- We accept cash, check, bank transfer, bKash, and Payoneer, as listed on our Contact page.
- Late payment may pause active work until the account is brought current.
3. Client responsibilities
Projects move faster when clients hold up their side: providing content, brand assets, feedback, and approvals within a reasonable time. Delays on the client's side can push back the delivery date accordingly.
4. Ownership and intellectual property
- Once a project is paid in full, the client owns the final deliverables built specifically for them (code, design files, and content created for the project).
- We retain the right to reuse general-purpose components, internal tools, and know-how developed during the project on other work.
- Third-party assets used in a project (fonts, stock imagery, plugins, libraries) remain subject to their own licenses, which the client is responsible for maintaining after handover if a license requires ongoing payment.
- Unless a client asks us not to, we may reference completed projects (name, screenshots, and a short description) in our own portfolio and marketing.
5. Timelines
Timelines quoted are estimates based on the agreed scope and on the client providing feedback and materials promptly. Delays caused by scope changes, late feedback, or third-party dependencies outside our control (for example, a slow-to-respond hosting provider) are not treated as missed deadlines on our part.
6. Confidentiality
We treat project details, business information, and any credentials shared with us as confidential, and we won't share them outside the team working on your project without your permission.
7. Warranties and support
We fix bugs that are genuinely our fault within the support window agreed for your project at no extra cost. Work outside that window, new feature requests, or issues introduced by changes made outside of our team are handled as separate, billable work unless a maintenance retainer is in place.
8. Limitation of liability
We aim to deliver reliable, well-tested work, but we can't guarantee that any website or software will be completely error-free or uninterrupted. To the extent permitted by law, our liability for any claim relating to a project is limited to the amount paid for that project, and we aren't liable for indirect losses such as lost profits or lost business opportunities.
9. Termination
Either party can end an engagement with written notice. If a project is cancelled partway through, the client pays for work completed up to that point, and we hand over whatever has been built so far in a reasonably usable state.
10. Governing law
These terms are governed by the laws of Bangladesh, without regard to conflict-of-law principles, unless a specific project contract states otherwise.
11. Changes to these terms
We may update these terms as our services evolve. The “last updated” date at the top of this page reflects the most recent revision. Active projects are governed by the terms in place when the project agreement was signed.
12. Contact us
Questions about these terms can be sent to [email protected] or +880 17285 77728.
This page is a general terms-of-service template and isn't a substitute for legal advice. Have a lawyer review it before relying on it, especially for anything project-specific like liability caps or IP assignment.